服务政策（Terms of Service）
Last Updated: September 3, 2025
Welcome to AotongDIY. These Terms of Service (“Terms”) govern your access to and use of https://algxy.com/ and the products and services provided through the Website.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. Company Information
Company Name: 福建遨通科技有限公司（Fujian Aotong Technology Co., Ltd.）
Unified Social Credit Code: 91350111MA33JLLH9P
Website: https://algxy.com/
Email: papayawowusu@gmail.com
2. About Our Services
AotongDIY is an online store offering DIY products, crafting supplies, creative accessories, handmade materials, decorative products, and other related items.
We aim to provide customers with convenient access to creative products and a reliable online shopping experience.
We reserve the right to update, modify, suspend, or discontinue any product or service offered through the Website at any time without prior notice where permitted by applicable law.
3. Eligibility
By using our Website or placing an order, you represent that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide is accurate and complete.
- You will use the Website only for lawful purposes.
- You will not use the Website to engage in fraudulent, abusive, or unlawful activities.
If you are purchasing products on behalf of another person or organization, you represent that you have the authority to do so.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our Website are accurate.
However, minor differences may occur due to:
- Different screen settings
- Lighting conditions
- Manufacturing variations
- Product batches
- Photography or display limitations
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
5. Product Availability
Product availability may change without notice.
If a product becomes unavailable after you place an order, we may contact you to provide an alternative solution, including:
- Offering a replacement product
- Waiting for the product to become available
- Cancelling the affected item
- Providing an applicable refund
If an order cannot be fulfilled, we will make reasonable efforts to notify you.
6. Pricing
All prices displayed on the Website are subject to change without notice.
We make reasonable efforts to ensure pricing information is accurate. However, pricing or product information may occasionally contain errors.
If we discover a significant pricing error after an order has been placed, we may contact you before processing the order and provide the option to confirm the corrected price or cancel the order.
Any applicable taxes, duties, customs fees, or other charges may depend on the destination country and local regulations.
Unless explicitly stated otherwise at checkout, customers may be responsible for applicable import duties, customs charges, or taxes imposed by their local authorities.
7. Orders
When you place an order through our Website, you are making a request to purchase the selected products.
After submitting an order, you may receive an order confirmation email. Receipt of an order confirmation does not necessarily mean that the order has been fully accepted or shipped.
We reserve the right to refuse, limit, or cancel an order where permitted by law, including in circumstances involving:
- Product availability issues
- Pricing or listing errors
- Suspected fraudulent transactions
- Unusual purchasing activity
- Incorrect customer information
- Shipping restrictions
- Technical errors
If we cancel an order after payment has been received, we will arrange an appropriate refund.
8. Payment
We may provide various payment methods through third-party payment providers.
Payment must be successfully authorized before an order can be processed.
We do not intentionally store complete payment card information on our own servers. Payment transactions may be processed by third-party payment providers according to their own terms and privacy policies.
You agree to provide accurate and valid payment information when placing an order.
9. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation or modification requests before an order has been processed or shipped.
Once an order has been processed, packed, or shipped, cancellation or modification may no longer be possible.
In such cases, you may need to follow our applicable Return and Refund Policy.
10. Shipping and Delivery
We work with third-party logistics and shipping providers to deliver orders.
Shipping times may vary depending on:
- Destination country
- Shipping method
- Customs processing
- Carrier operations
- Weather conditions
- Public holidays
- Other circumstances beyond our reasonable control
Estimated delivery times are provided for reference only and are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our direct control.
Customers are responsible for providing complete and accurate shipping information.
If incorrect or incomplete shipping information causes a delivery problem, additional shipping costs may apply where permitted by law.
11. Customs and Import Duties
International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
These charges are determined by local authorities and are generally outside our control.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or similar charges.
Customers are also responsible for ensuring that ordered products can legally be imported into their destination country.
12. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
If you receive an incorrect, damaged, defective, or otherwise problematic product, please contact us as soon as possible at:
Please include your order number and relevant details so that we can investigate the issue and determine an appropriate solution.
Depending on the circumstances and applicable law, solutions may include:
- Replacement
- Refund
- Store credit
- Other appropriate remedies
Nothing in this section limits any mandatory consumer rights that cannot legally be excluded.
13. Customer Support
If you have questions about an order, product, payment, delivery, return, or other Website-related matter, please contact us by email.
Customer Service Email: papayawowusu@gmail.com
When contacting us about an order, please provide your order number whenever possible. This helps us identify your order and respond more efficiently.
14. User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and password.
You agree to notify us promptly if you believe your account has been accessed without authorization.
We are not responsible for losses resulting from your failure to maintain the security of your account information, except where otherwise required by applicable law.
15. Acceptable Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorized access to the Website or its systems
- Interfere with the operation or security of the Website
- Introduce malicious code, viruses, or harmful software
- Use automated systems to excessively access or scrape the Website
- Attempt to obtain another customer’s personal information
- Engage in fraudulent transactions
- Copy or reproduce Website content for unauthorized commercial purposes
We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our Website, customers, business, or legal rights.
16. Intellectual Property
Unless otherwise indicated, the content available on the Website, including:
- Logos
- Brand names
- Product images
- Text
- Graphics
- Website design
- Layout
- Product descriptions
- Other original materials
is owned by or licensed to Fujian Aotong Technology Co., Ltd. and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our Website content without prior written permission, except where permitted by applicable law.
17. Third-Party Services
Our Website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and social media services.
Third-party services are governed by their respective terms and policies.
We are not responsible for the content, availability, security, or practices of third-party services to the extent permitted by applicable law.
18. Promotions and Discounts
From time to time, we may offer promotional codes, discounts, special offers, or other promotions.
Unless otherwise stated:
- Promotional offers may have expiration dates.
- Some products may be excluded.
- Promotional codes may not be combined.
- Promotions may be subject to additional conditions.
- We reserve the right to correct obvious errors or discontinue a promotion where permitted by law.
Specific promotion terms will apply where provided.
19. Website Availability
We aim to keep our Website available and functioning properly.
However, we do not guarantee that the Website will always be:
- Available without interruption
- Free from errors
- Free from security vulnerabilities
- Compatible with every device or browser
The Website may occasionally be unavailable due to maintenance, technical problems, security issues, updates, or circumstances beyond our reasonable control.
20. Disclaimer
To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We do not guarantee that every piece of Website content will always be complete, accurate, current, or error-free.
Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot legally be excluded or limited.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Fujian Aotong Technology Co., Ltd. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products, except where such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded, including liability arising from applicable mandatory consumer protection laws.
22. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- War
- Government actions
- Strikes
- Transportation disruptions
- Customs delays
- Internet or telecommunications failures
- Epidemics or public health emergencies
- Other unforeseen events beyond our reasonable control
We will make reasonable efforts to minimize the impact of such events on our customers.
23. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our Website, you acknowledge that you have had the opportunity to review our Privacy Policy.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business operations, or applicable legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
25. Governing Law
These Terms shall be interpreted and applied in accordance with applicable laws and regulations.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws of their country or place of residence.
26. Contact Us
If you have any questions regarding these Terms of Service, our products, or our services, please contact us:
Fujian Aotong Technology Co., Ltd.
Unified Social Credit Code: 91350111MA33JLLH9P
Website: https://algxy.com/
Email: papayawowusu@gmail.com
We appreciate your trust in AotongDIY and look forward to providing you with a convenient and enjoyable DIY shopping experience.